Service & Support


For quickest service, please call the Janus shop during business hours. For after-hours service requests, please email us or leave a voicemail and we will respond within one business day.

Try our new online booking calendar to schedule a service appointment!

Janus Service & Support

We will promptly reply to all pertinent voicemails and answer emails quickly!

Janus Service Phone: 574-538-1350 (select service from the menu)
Janus Service Email:

For inquiries about merchandise and motorcycle shipping please email:

For inquiries about in process motorcycle orders (unshipped) please email:


Warranty & Service Information

Our 250 series motorcycles are covered by a 4-year fender-to-fender unlimited miles warranty.

Our 450 series motorcycles are covered by a 2 year fender-to-fender unlimited miles warranty!

As a small business, we want all of our owners to be enjoying their Janus ride and ownership experience. We encourage our owners to perform their own routine warranty maintenance because we believe that understanding our machines makes us more confident riders.

As a direct-to-consumer brand, we empower our customers to maintain and service their own motorcycle, and work with service shops (mostly vintage-focused) across the country for more complex items.


Maintenance Videos

We release new maintenance videos regularly, and our library is growing by the week! Please browse and learn more about routine Janus maintenance:

We're Hiring!

Join the Janus Service Team

Have motorcycle know-how (or a long history of wrenching)?

Love talking to customers and solving problems?

Join our team! Learn more and Apply Here.

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